ROOFING · SHERWOOD PARK

AI phone receptionist for roofers in Sherwood Park

Phone rings first4.2s response30-day guarantee

A hail storm hit Sunday. By Tuesday, three claims adjusters have called. You answered the first. The other two left messages, then called the roofer two doors down.

When the phone rings and you can't

You're up top inspecting deck rot when the phone rings in the cab below.

What Avidra does

Avidra answers your phone, however you've wired it. Live with AI voice, or text-back if the call goes missed, or both running together. The caller gets a real response. You get the captured lead.

The text doesn't replace the human conversation. It buys time for it. You still call back. You still close the job. Avidra just makes sure the lead is warm and the basics about the homeowners are in your inbox before you do.

How Avidra runs both channels

Step 1 · AI picks up live, or texts back if you miss it
Two channels, one number. AI picks up by voice when it can. Otherwise the SMS text-back runs as a backup.
Step 2 · Qualifies the caller on whichever channel they're on
Whichever channel the caller is on, the AI runs the same intake. No re-asking on the callback.
Step 3 · Transfer to you on call, or summary to your phone
Voice call: transfer to a human when the caller asks. SMS intake: lead summary the moment the conversation closes.
Step 4 · The SMS thread stays open after, so they can text follow-ups
The conversation doesn't end when the call does. SMS stays open for follow-up questions and the AI handles them.

Pick a pickup mode

You decide who picks up first. Run the human-first mode: your phone rings, and Avidra only steps in if the call goes unanswered. Or run the AI-first mode: Avidra picks up live and transfers when the caller wants a human. Most shops start human-first because the customer relationship still flows through you. AI-first makes sense once the volume is past what one person can handle.

Both pickup modes run on the Free tier. AI voice answering and SMS text-back are included at $0, with 30 voice minutes a month.

What Avidra does and doesn't

Avidra answers calls live with AI voice, or texts missed callers back if you'd rather. It runs your intake script. It captures jobs and relays messages to your customers when you ask. What it doesn't do: write your invoices, schedule your techs, replace your dispatcher, or pull customer history from your CRM.

The text won't quote a tear-off. It won't estimate a roof age over the phone. It won't promise an insurance-approved scope. The intake captures enough to triage. The actual roof and the actual quote stay yours, after you've been on the ladder.

The math on your missed calls

The numbers on a roofing shop your size.

4 calls/week missed$1,200 avg job$4,800 / week$20,800 / month$249,600 / year

73% of homeowners don't leave a voicemail. They call the next roofer on Google.

Avidra catches them in 4.2 seconds.

The promise

If Avidra doesn't recover 3 booked jobs in your first 30 days, I refund everything and disconnect you myself.

No forms. No retention call.

Asad

Calls roofers in Sherwood Park actually take

The calls that land most often go something like this. Tear-off quote on a 25-year-old asphalt roof. Ice dam damage showing on a top-floor ceiling after a thaw. Ceiling stain that appeared after last week's storm. Flashing repair around a chimney. Each is the same opportunity. The phone is the bottleneck.

After hours, the calls shift. The patience is shorter and the stakes are higher. Tree limb through the roof after a wind event. Tarp call after storm damage, can't wait until morning. Fast pickup is the difference between the job and a callback that never gets returned.

What the year looks like

Peak roughly April through October. Storm-driven spikes outside that window. Winter work is mostly emergency repair and tarp jobs.

Volume changes by season. Pickup rate shouldn't. Avidra fires the text-back the same way in February as it does in July, on a slow Tuesday or during a heat-advisory week.

How setup actually works

Setup is forwarding plus a script. Your existing business number forwards to Avidra so the AI picks up live calls and catches the ones that ring through to voicemail. You edit the default intake script in both directions. Voice and SMS share the same questions.

Most owners are live the same day. The test is a single call from another phone. The AI answers the call, walks the caller through the intake script, and captures the lead. After that, ring busy and watch the text-back fire.

Why speed matters more than channel

The lead is warm for about five minutes after the call. After that, the caller has scrolled to the next name and most likely already dialed. Email lands too slowly to matter for booking decisions made in that first five minutes. A text-back inside seconds keeps the caller engaged through a short intake while you finish the current job. By the time you call back, the lead is qualified and already expecting your voice.

Common questions

Can it handle insurance-adjuster calls differently?

Yes. Adjuster-identified calls route to a separate intake that captures claim number and inspection window.

What does it say about pricing?

Whatever you've approved. Most roofers default to a 'we'll quote on site' line because pricing depends on what's actually up there.

Will it work for storm-chase calls?

Yes. The intake can branch on hail or wind events and capture the storm date for insurance correlation.

What about active-leak calls in the middle of a rain storm?

Active-leak calls trigger a 'we'll be in touch within the hour' script and route to your dispatch immediately.

What if a caller wants to schedule a free inspection?

The intake captures the request and gathers address, roof age, and any visible damage. Booking is on you.

Try Avidra on your own number

Point your missed calls at Avidra and see the first text-back land. Free for 14 days. No card to start. Free for 14 days. AI answers your phone live, or texts back the missed callers. Configure however your shop works.

Start free for 14 days