The promise
If Avidra doesn't recover 3 booked jobs in your first 30 days, I refund everything and disconnect you myself.
No forms. No retention call.
Asad
GARAGE DOOR · SHERWOOD PARK
Never miss a garage door service call in Sherwood Park
Phone rings first4.2s response30-day guarantee
An opener motor's been humming for a week and the homeowner finally booked a call. They want the same-day fix or they'll book someone else. The line went to voicemail.
Three things garage door techs push back on
“I don't take after-hours calls, the bot will book one anyway”
Avidra honors your business hours. Outside hours, the AI acknowledges that you're closed and offers to book a callback for tomorrow morning. No promise of a same-night visit.
“what if the caller wants pricing right away”
Avidra answers with the standard ranges you provide, or it deflects to a callback. You choose which questions get answered immediately and which wait for a human.
“I worry the bot sounds corporate and we're a small shop”
The intake script is configurable for both voice and SMS. Most owners write it in their own voice. The default is direct, not corporate.
How Avidra answers your calls
Step 1 · AI picks up
The first thing the caller hears is the AI receptionist saying who you are. No menu, no 'press 1 for sales.'
Step 2 · Qualifies the caller live
Your intake script runs in real time. Name, address, what's going on, urgency. The conversation reads like a normal one.
Step 3 · Transfers to you when they ask, or summarizes when they don't
If the caller asks for a human, Avidra transfers to your cell or your dispatcher. If they don't, the AI finishes the intake.
Step 4 · Lead summary lands on your phone
A text summary lands on your phone. The recording link is optional and configurable.
Two ways to set it up
Two setup paths. Path one is forwarding: your existing business number stays the front door, calls ring to your phone, and Avidra only catches the unanswered ones. Path two is direct: the Avidra number is the front door, AI picks up every call live, and it transfers to your cell when the caller asks for a human. Most one-truck shops use path one. Larger shops with reception coverage usually move to path two.
Free tier includes both. AI voice and SMS text-back are both in the $0 floor, so neither pickup mode costs extra.
The phone end of your shop
Avidra owns the phone end of your shop. It picks up calls, runs the qualifier, captures the job, and relays the messages you ask it to send. Everything past the phone stays with you. Pricing, scheduling, dispatch, billing all live in your existing tools.
The text won't quote a spring. It won't promise a same-day slot. It won't tell a homeowner whether their opener motor is shot or just the capacitor. Door type and approximate age get captured. The diagnosis and the price stay with you.
The math on your missed calls
The numbers on a garage door shop your size.
7 calls/week missed$250 avg job$1,750 / week$7,583 / month$91,000 / year
73% of homeowners don't leave a voicemail. They call the next garage door tech on Google.
Avidra catches them in 4.2 seconds.
Calls garage door techs in Sherwood Park actually take
You probably recognize these patterns by now. Panel replacement after a hailstorm. Smart opener install with phone app. Broken cable hanging loose on one side. Door off the track after a bumper tap. Each one is a job you'd close if you could pick up the phone.
After-hours patterns are tighter. The urgency is higher and the timeline is shorter. Door fell off the track and bent the panels. Snapped spring trapping a car before an early shift. Whoever answers first books it. Everyone else gets the voicemail tone.
What the year looks like
Spring breaks spike during cold snaps when steel contracts. Opener calls spike in summer. Otherwise steady year-round.
Most garage door techs can predict the peaks. The trick is keeping pickup steady through them. Avidra doesn't surge-price during your busy weeks and doesn't go quiet during the slow ones.
Getting Avidra answering your phone
Setup is two minutes. You connect your business number to Avidra, either by porting it or by setting your existing line to ring the Avidra number. The AI picks up from then on. You edit the default intake script to sound like your office, and the first real call uses your voice and your business name.
Most owners are live before lunch on the day they sign up. The honest test is to call your own line and have the AI answer. The questions land. The summary fires. You see the intake on your phone.
Why live pickup beats voicemail
Voicemail is where service leads go to die. A homeowner who hits voicemail at 7pm and gets a callback at 9am has already booked the next name on the list. Avidra picks up live, so the conversation starts in the first ring. By the time the caller would have hung up on voicemail, the AI has already captured the caller's name and address along with the basics of the call. The follow-up callback then lands into a warm conversation, not a cold one.
Common questions
Will it offer a tune-up upsell?
Only if you configure it to. Most owners keep the intake to capture-and-acknowledge and handle the upsell on the human callback.
What about opener motor calls?
Opener-motor calls are flagged and the intake captures the symptoms (humming, no movement, intermittent).
Will it triage a same-day request?
Yes. The intake flags same-day urgency and pushes the lead summary to the top of your inbox.
Will it know if my service area excludes a caller?
Yes. Out-of-area requests get a polite 'we don't service that postal code' response with no callback promise.
Can it book a panel-replacement quote?
It captures the request. The on-site quote is yours.
Try Avidra on your own number
Run the trial on your own line for two weeks. The first missed call you catch usually pays for the year. Avidra reads the same whether the call comes from Sherwood Park or from the next market over.
Start free for 14 days