The promise
If Avidra doesn't recover 3 booked jobs in your first 30 days, I refund everything and disconnect you myself.
No forms. No retention call.
Asad
GARAGE DOOR · EDMONTON
An opener motor's been humming for a week and the homeowner finally booked a call. They want the same-day fix or they'll book someone else. The line went to voicemail.
Hands are at the opener motor. The phone is on the truck floor under the seat.
Avidra answers your phone with AI voice the moment a call lands. The caller hears a real voice. You get a structured lead summary on your phone, the same way a text would arrive.
The text doesn't replace the human conversation. It buys time for it. You still call back. You still close the job. Avidra just makes sure the lead is warm and the basics about the homeowners are in your inbox before you do.
Step 1 · AI picks up
Avidra answers the call on the first ring with the AI receptionist. The caller hears your business name and a short greeting.
Step 2 · Qualifies the caller live
The AI runs your intake script on the call. It asks for the basics the way your front desk would.
Step 3 · Transfers to you when they ask, or summarizes when they don't
If the caller wants a human, they get one. If they don't, the AI handles the whole call and you get the summary after.
Step 4 · Lead summary lands on your phone
A text summary lands on your phone. The recording link is optional and configurable.
Two setup paths. Path one is forwarding: your existing business number stays the front door, calls ring to your phone, and Avidra only catches the unanswered ones. Path two is direct: the Avidra number is the front door, AI picks up every call live, and it transfers to your cell when the caller asks for a human. Most one-truck shops use path one. Larger shops with reception coverage usually move to path two.
Both pickup modes run on the Free tier. AI voice answering and SMS text-back are included at $0, with 30 voice minutes a month.
Avidra owns the phone end of your shop. It picks up calls, runs the qualifier, captures the job, and relays the messages you ask it to send. Everything past the phone stays with you. Pricing, scheduling, dispatch, billing all live in your existing tools.
The text won't quote a spring. It won't promise a same-day slot. It won't tell a homeowner whether their opener motor is shot or just the capacitor. Door type and approximate age get captured. The diagnosis and the price stay with you.
The math on your missed calls
73% of homeowners don't leave a voicemail. They call the next garage door tech on Google.
Avidra catches them in 4.2 seconds.
The promise
No forms. No retention call.
Asad
Avidra isn't just for missed calls. The owner side runs on text and voice too. From a truck or a job site, you can text the Avidra number to relay a message to a specific customer, ask how today's leads are shaping up, or have the AI book a callback. It does what a human dispatcher would do, on whichever channel you're already using.
You probably recognize these patterns by now. Door off the track after a bumper tap. Opener motor humming but the door won't move. Weather seal replacement for a drafty garage. Annual lube and tune-up booking. Pick up first and you book the job. Pick up second and you don't.
Off-hours calls run differently. Tighter, more urgent, less willing to wait until morning. Door stuck open at 11pm with valuables inside. Snapped spring trapping a car before an early shift. The shop that picks up fast keeps the work.
Spring breaks spike during cold snaps when steel contracts. Opener calls spike in summer. Otherwise steady year-round.
For most garage door techs, the call volume isn't flat. You probably already plan staffing and on-call coverage around the peaks. Avidra runs the same in busy season as in slow. No per-call charges, no surge pricing when the inbox gets loud.
Setup is two minutes. You connect your business number to Avidra, either by porting it or by setting your existing line to ring the Avidra number. The AI picks up from then on. You edit the default intake script to sound like your office, and the first real call uses your voice and your business name.
Most owners are live before lunch on the day they sign up. The honest test is to call your own line and have the AI answer. The questions land. The summary fires. You see the intake on your phone.
Voicemail is where service leads go to die. A homeowner who hits voicemail at 7pm and gets a callback at 9am has already booked the next name on the list. Avidra picks up live, so the conversation starts in the first ring. By the time the caller would have hung up on voicemail, the AI has already captured the caller's name and address along with the basics of the call. The follow-up callback then lands into a warm conversation, not a cold one.
Edmonton winters keep the call volume up. Cold weather doesn't slow the inbox. Calls come from Old Strathcona and from across Edmonton. The phone doesn't care about postal codes.
Will it know if my service area excludes a caller?
Yes. Out-of-area requests get a polite 'we don't service that postal code' response with no callback promise.
What if a customer asks about spring size?
The script asks for door dimensions and approximate weight. Actual spring size is confirmed on site.
Will it triage a same-day request?
Yes. The intake flags same-day urgency and pushes the lead summary to the top of your inbox.
What about opener motor calls?
Opener-motor calls are flagged and the intake captures the symptoms (humming, no movement, intermittent).
Does it handle commercial overhead doors?
Yes. Commercial intake is a separate script that captures door type, opening size, and access constraints.
Try Avidra on your real business number for 14 days. No card. See pricing and start when you're ready. Avidra reads the same whether the call comes from Edmonton or from the next market over.
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