The promise
If Avidra doesn't recover 3 booked jobs in your first 30 days, I refund everything and disconnect you myself.
No forms. No retention call.
Asad
GARAGE DOOR · TROIS-RIVIÈRES
It's 11pm in Trois-Rivières and the door is stuck open with the bike inside. The homeowner doesn't want to leave it like that all night. They pulled up local techs, called three, and you were one who didn't pick up.
Voicemail catches the call because both your hands are inside the bracket assembly.
Avidra is a text-back system that runs the second you miss a call. The caller gets a real reply, not a voicemail loop. You get a structured lead with the basics filled in.
The text doesn't replace the human conversation. It buys time for it. You still call back. You still close the job. Avidra just makes sure the lead is warm and the basics about the homeowners are in your inbox before you do.
Step 1 · Missed call detected
Any unanswered call to your business number triggers an instant SMS to the caller. No setup per call, no manual approval.
Step 2 · SMS qualifier
The caller gets a friendly text from your business line asking what's needed to dispatch.
Step 3 · Job summary to your phone
The lead summary lands on your phone as a single message. Everything you need to prep for the call is there before you scroll down.
Step 4 · You decide when to call back
If you don't respond to the lead summary, Avidra sends a configurable check-in to the caller so they don't feel abandoned.
Avidra runs two ways. Keep your existing business number and forward to Avidra only when you can't pick up. The caller reaches you first. The AI handles the miss. Or use the Avidra number directly and let AI pick up every call, transferring to you when the caller asks. Most shops start with the first setup. The second works better once you've grown past one person on the phone.
Free tier includes both. AI voice and SMS text-back are both in the $0 floor, so neither pickup mode costs extra.
Avidra handles the intake call, the back-and-forth qualifying, and the relay messages you ask it to send to your customers. The phone is the part it owns. The work past it stays with you and your existing tools.
The text won't quote a spring. It won't promise a same-day slot. It won't tell a homeowner whether their opener motor is shot or just the capacitor. Door type and approximate age get captured. The diagnosis and the price stay with you.
The math on your missed calls
73% of homeowners don't leave a voicemail. They call the next garage door tech on Google.
Avidra catches them in 4.2 seconds.
The promise
No forms. No retention call.
Asad
Here's what your line catches on a normal week. Snapped torsion spring with the car stuck inside. Door off the track after a bumper tap. Weather seal replacement for a drafty garage. Broken cable hanging loose on one side. Each one is a job you'd close if you could pick up the phone.
After-hours patterns are tighter. The urgency is higher and the timeline is shorter. Snapped spring trapping a car before an early shift. Door stuck open at 11pm with valuables inside. Whoever answers first books it. Everyone else gets the voicemail tone.
Spring breaks spike during cold snaps when steel contracts. Opener calls spike in summer. Otherwise steady year-round.
Most garage door techs can predict the peaks. The trick is keeping pickup steady through them. Avidra doesn't surge-price during your busy weeks and doesn't go quiet during the slow ones.
Setup is a 10-digit phone number and a short script. You forward your missed calls to the Avidra number that gets assigned at signup. You edit the default intake script to match how you talk to a new lead. That's the whole setup.
Most owners run their first real test inside an hour of signing up. The honest test is to miss a call on purpose from a friend's phone and watch what happens. The text fires. The follow-up questions land. You see the lead summary on your phone.
Speed is the whole game. A caller who got voicemail and then got a confirmation email twenty minutes later has already booked the next number on the list. A text-back inside five seconds reads as a real reply. The caller responds while they're still mentally on the call. The human callback then lands into a warm conversation, not a cold one.
Can it handle a stuck-open door at night?
Yes. The after-hours script for emergencies acknowledges the situation and offers a callback or a next-morning slot.
Can the script capture the door brand and approximate age?
Yes. Most garage-door scripts include brand, model if known, and rough install year.
Does it handle commercial overhead doors?
Yes. Commercial intake is a separate script that captures door type, opening size, and access constraints.
Will it know if my service area excludes a caller?
Yes. Out-of-area requests get a polite 'we don't service that postal code' response with no callback promise.
What about hailstorm panel replacements?
Storm-damage intake can branch to capture insurance status and storm date.
Avidra answers your missed calls starting today. Free for 14 days, no card up front. See pricing for what comes after. The same product runs in Trois-Rivières as it does in every other market we cover.
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