The promise
If Avidra doesn't recover 3 booked appointments in your first 30 days, I refund everything and disconnect you myself.
No forms. No retention call.
Asad
MED SPA · SASKATOON
After-hours call answering for Saskatoon med spas
Phone rings first4.2s response30-day guarantee
A first-time client found you on Instagram last week. They called today on their lunch break to book a Botox consult. The receptionist was prepping a treatment room. The voicemail filled up with a soft pitch and the client booked elsewhere by Friday.
A Tuesday in Saskatoon
Tuesday at 9am the front desk in your Saskatoon spa is on the phone with insurance about a denied claim. A new call comes in. The first call of the day is a consult-to-treat conversion for a hesitant prospect. It rolls to voicemail and the caller hangs up without leaving a message.
The 4pm call is a first-time client asking about Botox pricing. Reception is checking in two clients at the counter. By close of business there's an after-hours call too, a bruising or swelling after a treatment, client wants reassurance. Two missed calls, two unbooked appointments, no way to recover them tomorrow.
What changes
Avidra is a text-back system that runs the second you miss a call. The caller gets a real reply, not a voicemail loop. You get a structured lead with the basics filled in.
The Tuesday morning call still happens. The front desk still can't answer when it's already on another line. Now the client gets a text in under five seconds asking the basics. By the time the front desk is free, the lead is qualified and sitting in your inbox.
Two ways to set it up
Two setup paths. Path one is forwarding: your existing business number stays the front door, calls ring to your phone, and Avidra only catches the unanswered ones. Path two is direct: the Avidra number is the front door, AI picks up every call live, and it transfers to your cell when the caller asks for a human. Most one-truck shops use path one. Larger shops with reception coverage usually move to path two.
Both pickup modes run on the Free tier. AI voice answering and SMS text-back are included at $0, with 30 voice minutes a month.
What it costs
Free for 14 days. No card to start. Plans after the trial run from a flat monthly rate, not per-call. Most med spas pay less per month than the value of one recovered job. See the pricing page for current numbers.
What Avidra does and doesn't
Avidra answers calls live with AI voice, or texts missed callers back if you'd rather. It runs your intake script. It captures the appointment request and relays messages to your clients when you ask. What it doesn't do: replace your front desk, schedule treatments, pull client history from your scheduling system, or run your billing.
It doesn't book the consult. It doesn't quote a treatment tier. It doesn't replace the nurse-injector conversation. The text captures interest and tells the client the office will follow up. The consult and the treatment plan stay with your team.
The math on your missed calls
The numbers on a spa your size.
8 calls/week missed$320 avg appointment$2,560 / week$11,093 / month$133,120 / year
73% of clients don't leave a voicemail. They call the next med spa on Google.
Avidra catches them in 4.2 seconds.
Calls med spas in Saskatoon actually take
The calls that land most often go something like this. Consult-to-treat conversion for a hesitant prospect. Lip filler touch-up for a returning client. Laser hair removal package question. Membership program question from a current client. Each one is a booking your front desk would close if they could pick up.
After-hours patterns are tighter. The questions are shorter and the patience is thinner. Post-laser redness that's lasting longer than expected. Bruising or swelling after a treatment, client wants reassurance. Whoever answers first lands the appointment. Everyone else gets the voicemail tone.
What the year looks like
Spring run-up to wedding season and summer drives consults March through June. November and early December bump for holiday packages and gift cards.
Most med spas can predict the peaks. The trick is keeping pickup steady through them. Avidra doesn't surge-price during your busy weeks and doesn't go quiet during the slow ones.
Setup is short
Setup is a 10-digit phone number and a short script. You forward your missed calls to the Avidra number that gets assigned at signup. You edit the default intake script to match how you talk to a new lead. That's the whole setup.
Most owners run their first real test inside an hour of signing up. The honest test is to miss a call on purpose from a friend's phone and watch what happens. The text fires. The follow-up questions land. You see the lead summary on your phone.
The five-second window
Speed is the whole game. A caller who got voicemail and then got a confirmation email twenty minutes later has already booked the next number on the list. A text-back inside five seconds reads as a real reply. The caller responds while they're still mentally on the call. The human callback then lands into a warm conversation, not a cold one.
Common questions
Will the script know the difference between Botox and filler inquiries?
Yes. The first question branches on the treatment type. Each path asks the right follow-up questions.
What about membership inquiries?
Membership inquiries are flagged and the intake captures basic interest. The actual pitch happens on the human callback.
Will it book consults automatically?
Booking is on the team. The intake captures preferred days and times for the consult.
Can I have different scripts for different injectors?
Yes. The intake can branch by requested injector.
What about packages versus single sessions?
The intake asks which the client is interested in. Packages branch to capture series preferences.
Try Avidra on your own number
Avidra answers your missed calls starting today. Free for 14 days, no card up front. See pricing for what comes after. Same intake. Same lead summary. Saskatoon or anywhere else we work.
Start free for 14 days