The promise
If Avidra doesn't recover 3 booked appointments in your first 30 days, I refund everything and disconnect you myself.
No forms. No retention call.
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MED SPA · LONGUEUIL
After-hours call answering for Longueuil med spas
Phone rings first4.2s response30-day guarantee
A wedding-prep client wants a chemical peel four weeks before the ceremony. They called Monday morning. The reception desk was checking in two clients. The call went to voicemail and they tried the spa across town.
A Tuesday in Longueuil
Tuesday at 9am the front desk in your Longueuil spa is on the phone with insurance about a denied claim. A new call comes in. The first call of the day is a Botox consult booking for a first-time client. It rolls to voicemail and the caller hangs up without leaving a message.
The 4pm call is a first-time client asking about Botox pricing. Reception is checking in two clients at the counter. By close of business there's an after-hours call too, a post-laser redness that's lasting longer than expected. Two missed calls, two unbooked appointments, no way to recover them tomorrow.
What changes
Avidra answers your phone, however you've wired it. Live with AI voice, or text-back if the call goes missed, or both running together. The caller gets a real response. You get the captured lead.
The Tuesday morning call still happens. The front desk still can't answer when it's already on another line. Now the client gets a text in under five seconds asking the basics. By the time the front desk is free, the lead is qualified and sitting in your inbox.
Two ways to set it up
Two setup paths. Path one is forwarding: your existing business number stays the front door, calls ring to your phone, and Avidra only catches the unanswered ones. Path two is direct: the Avidra number is the front door, AI picks up every call live, and it transfers to your cell when the caller asks for a human. Most one-truck shops use path one. Larger shops with reception coverage usually move to path two.
The Free tier includes both AI voice answering and SMS text-back, so the pickup-mode choice doesn't cost extra.
What it costs
Free for 14 days. No card to start. Plans after the trial run from a flat monthly rate, not per-call. Most med spas pay less per month than the value of one recovered job. See the pricing page for current numbers.
Where Avidra stops
Avidra handles the intake call, the back-and-forth qualifying, and the relay messages you ask it to send to your clients. The phone is the part it owns. The work past it stays with you and your existing tools.
It doesn't book the consult. It doesn't quote a treatment tier. It doesn't replace the nurse-injector conversation. The text captures interest and tells the client the office will follow up. The consult and the treatment plan stay with your team.
The math on your missed calls
The numbers on a spa your size.
8 calls/week missed$320 avg appointment$2,560 / week$11,093 / month$133,120 / year
73% of clients don't leave a voicemail. They call the next med spa on Google.
Avidra catches them in 4.2 seconds.
Calls med spas in Longueuil actually take
Most of these will look familiar. Botox consult booking for a first-time client. Lip filler touch-up for a returning client. Membership program question from a current client. Microneedling series booking. Each one is a booking your front desk would close if they could pick up.
After-hours patterns are tighter. The questions are shorter and the patience is thinner. Bruising or swelling after a treatment, client wants reassurance. Post-laser redness that's lasting longer than expected. Whoever answers first lands the appointment. Everyone else gets the voicemail tone.
What the year looks like
Spring run-up to wedding season and summer drives consults March through June. November and early December bump for holiday packages and gift cards.
Most med spas can predict the peaks. The trick is keeping pickup steady through them. Avidra doesn't surge-price during your busy weeks and doesn't go quiet during the slow ones.
How setup actually works
Setup is forwarding plus a script. Your existing business number forwards to Avidra so the AI picks up live calls and catches the ones that ring through to voicemail. You edit the default intake script in both directions. Voice and SMS share the same questions.
Most owners are live the same day. The test is a single call from another phone. The AI answers the call, walks the caller through the intake script, and captures the lead. After that, ring busy and watch the text-back fire.
Why speed matters more than channel
The lead is warm for about five minutes after the call. After that, the caller has scrolled to the next name and most likely already dialed. Email lands too slowly to matter for booking decisions made in that first five minutes. A text-back inside seconds keeps the caller engaged through a short intake while you finish the current job. By the time you call back, the lead is qualified and already expecting your voice.
Common questions
Will it book consults automatically?
Booking is on the team. The intake captures preferred days and times for the consult.
What about gift-card and package inquiries?
Captured with the same intake. Gift-card requests are flagged for the front desk.
Can it handle a post-treatment concern call?
Yes. The after-care script branches on whether the call is about a recent treatment, and routes to a callback from the nurse injector.
Will the script offer a price range?
Only if you approve a published range. Most spas keep pricing for the consult.
What about packages versus single sessions?
The intake asks which the client is interested in. Packages branch to capture series preferences.
Try Avidra on your own number
14-day free trial. No credit card, no contract. If it doesn't catch your first missed call, you don't pay. Start free in 2 minutes. AI picks up calls you miss. AI picks up calls you want it to. The shop decides which.
Start free for 14 days