The promise
If Avidra doesn't recover 3 booked appointments in your first 30 days, I refund everything and disconnect you myself.
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MED SPA · KAMLOOPS
Kamloops med spas: stop losing leads to voicemail
Phone rings first4.2s response30-day guarantee
A first-time client found you on Instagram last week. They called today on their lunch break to book a Botox consult. The receptionist was prepping a treatment room. The voicemail filled up with a soft pitch and the client booked elsewhere by Friday.
Why this matters in Kamloops
Side note. The fix is the same here as anywhere: text the caller back in five seconds instead of letting them roll to voicemail.
What Avidra does
Avidra is a text-back system that runs the second you miss a call. The caller gets a real reply, not a voicemail loop. You get a structured lead with the basics filled in.
The text doesn't replace the human conversation. It buys time for it. You still call back. You still close the job. Avidra just makes sure the lead is warm and the basics about the clients are in your inbox before you do.
How Avidra answers your missed calls
Step 1 · Missed call detected
A missed call to your business number lights up Avidra automatically. The first SMS fires before the caller has put their phone down.
Step 2 · SMS qualifier
The intake is configurable. By default it asks the caller's name, the property address, what's going on, and how soon they need someone. You can edit the script to add or cut any of those.
Step 3 · Job summary to your phone
The lead summary lands on your phone as a single message. Everything you need to prep for the call is there before you scroll down.
Step 4 · You decide when to call back
Avidra holds the line for you. The caller gets a soft check-in after a configurable interval. You stay in control of when the human conversation starts.
Pick a pickup mode
You decide who picks up first. Run the human-first mode: your phone rings, and Avidra only steps in if the call goes unanswered. Or run the AI-first mode: Avidra picks up live and transfers when the caller wants a human. Most shops start human-first because the customer relationship still flows through you. AI-first makes sense once the volume is past what one person can handle.
Free tier includes both. AI voice and SMS text-back are both in the $0 floor, so neither pickup mode costs extra.
Where Avidra stops
Avidra handles the intake call, the back-and-forth qualifying, and the relay messages you ask it to send to your clients. The phone is the part it owns. The work past it stays with you and your existing tools.
It doesn't book the consult. It doesn't quote a treatment tier. It doesn't replace the nurse-injector conversation. The text captures interest and tells the client the office will follow up. The consult and the treatment plan stay with your team.
The math on your missed calls
The numbers on a spa your size.
8 calls/week missed$320 avg appointment$2,560 / week$11,093 / month$133,120 / year
73% of clients don't leave a voicemail. They call the next med spa on Google.
Avidra catches them in 4.2 seconds.
Calls med spas in Kamloops actually take
Most of these will look familiar. Chemical peel consult ahead of a wedding. Consult-to-treat conversion for a hesitant prospect. Botox consult booking for a first-time client. Membership program question from a current client. Each one is a booking your front desk would close if they could pick up.
After-hours patterns are tighter. The questions are shorter and the patience is thinner. Bruising or swelling after a treatment, client wants reassurance. Post-laser redness that's lasting longer than expected. Whoever answers first lands the appointment. Everyone else gets the voicemail tone.
What the year looks like
Spring run-up to wedding season and summer drives consults March through June. November and early December bump for holiday packages and gift cards.
Most med spas can predict the peaks. The trick is keeping pickup steady through them. Avidra doesn't surge-price during your busy weeks and doesn't go quiet during the slow ones.
Setup is short
Setup is a 10-digit phone number and a short script. You forward your missed calls to the Avidra number that gets assigned at signup. You edit the default intake script to match how you talk to a new lead. That's the whole setup.
Most owners run their first real test inside an hour of signing up. The honest test is to miss a call on purpose from a friend's phone and watch what happens. The text fires. The follow-up questions land. You see the lead summary on your phone.
The five-second window
Speed is the whole game. A caller who got voicemail and then got a confirmation email twenty minutes later has already booked the next number on the list. A text-back inside five seconds reads as a real reply. The caller responds while they're still mentally on the call. The human callback then lands into a warm conversation, not a cold one.
Common questions
What about packages versus single sessions?
The intake asks which the client is interested in. Packages branch to capture series preferences.
Will the script offer a price range?
Only if you approve a published range. Most spas keep pricing for the consult.
Can it handle a post-treatment concern call?
Yes. The after-care script branches on whether the call is about a recent treatment, and routes to a callback from the nurse injector.
Can it capture skin-type information for laser inquiries?
Yes. Laser hair removal and laser skin treatments include Fitzpatrick-type questions in the intake.
Will the script know the difference between Botox and filler inquiries?
Yes. The first question branches on the treatment type. Each path asks the right follow-up questions.
Try Avidra on your own number
Run the trial on your own line for two weeks. The first missed call you catch usually pays for the year. The product doesn't change by city. Kamloops med spas get the same thing every other market gets.
Start free for 14 days