The promise
If Avidra doesn't recover 3 booked appointments in your first 30 days, I refund everything and disconnect you myself.
No forms. No retention call.
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MED SPA · CHILLIWACK
After-hours call answering for Chilliwack med spas
Phone rings first4.2s response30-day guarantee
Membership upsell happens at intake, not over the phone. But the intake never happens if the consult never gets booked. The Friday afternoon lull is when the missed calls pile up.
A Tuesday in Chilliwack
Tuesday at 9am the front desk in your Chilliwack spa is on the phone with insurance about a denied claim. A new call comes in. The first call of the day is a Botox consult booking for a first-time client. It rolls to voicemail and the caller hangs up without leaving a message.
The 4pm call is a first-time client asking about Botox pricing. Reception is checking in two clients at the counter. By close of business there's an after-hours call too, a bruising or swelling after a treatment, client wants reassurance. Two missed calls, two unbooked appointments, no way to recover them tomorrow.
What changes
Avidra answers your phone with AI voice the moment a call lands. The caller hears a real voice. You get a structured lead summary on your phone, the same way a text would arrive.
The Tuesday morning call still happens. The front desk still can't answer when it's already on another line. Now the client gets a text in under five seconds asking the basics. By the time the front desk is free, the lead is qualified and sitting in your inbox.
Two ways to set it up
Two setup paths. Path one is forwarding: your existing business number stays the front door, calls ring to your phone, and Avidra only catches the unanswered ones. Path two is direct: the Avidra number is the front door, AI picks up every call live, and it transfers to your cell when the caller asks for a human. Most one-truck shops use path one. Larger shops with reception coverage usually move to path two.
The Free tier includes both AI voice answering and SMS text-back, so the pickup-mode choice doesn't cost extra.
What it costs
Free for 14 days. No card to start. Plans after the trial run from a flat monthly rate, not per-call. Most med spas pay less per month than the value of one recovered job. See the pricing page for current numbers.
Where Avidra stops
Avidra handles the intake call, the back-and-forth qualifying, and the relay messages you ask it to send to your clients. The phone is the part it owns. The work past it stays with you and your existing tools.
It doesn't book the consult. It doesn't quote a treatment tier. It doesn't replace the nurse-injector conversation. The text captures interest and tells the client the office will follow up. The consult and the treatment plan stay with your team.
The math on your missed calls
The numbers on a spa your size.
8 calls/week missed$320 avg appointment$2,560 / week$11,093 / month$133,120 / year
73% of clients don't leave a voicemail. They call the next med spa on Google.
Avidra catches them in 4.2 seconds.
Two channels on the phones, not just one
The client-facing AI is one half of the product. The other half is yours. Text the Avidra number with natural-language instructions. Things like 'remind the 2pm consult about her intake form' or 'show me how many new clients booked this week.' Avidra handles the relay or pulls the data. Most owners forget this side exists until the first time they use it.
Calls med spas in Chilliwack actually take
You probably recognize these patterns by now. Laser hair removal package question. Botox consult booking for a first-time client. Microneedling series booking. Consult-to-treat conversion for a hesitant prospect. Each is an appointment that books when reception answers in time.
After hours, the caller is usually anxious. Time is short and the patience for a callback tomorrow is shorter. Bruising or swelling after a treatment, client wants reassurance. Post-laser redness that's lasting longer than expected. Fast pickup is the difference between booking the appointment and watching the patient call the next practice on the list.
What the year looks like
Spring run-up to wedding season and summer drives consults March through June. November and early December bump for holiday packages and gift cards.
Volume changes by season. Pickup rate shouldn't. Avidra fires the text-back the same way in February as it does in July, on a slow Tuesday or during a heat-advisory week.
Getting Avidra answering your phone
Setup is two minutes. You connect your business number to Avidra, either by porting it or by setting your existing line to ring the Avidra number. The AI picks up from then on. You edit the default intake script to sound like your office, and the first real call uses your voice and your business name.
Most owners are live before lunch on the day they sign up. The honest test is to call your own line and have the AI answer. The questions land. The summary fires. You see the intake on your phone.
Why live pickup beats voicemail
Voicemail is where service leads go to die. A homeowner who hits voicemail at 7pm and gets a callback at 9am has already booked the next name on the list. Avidra picks up live, so the conversation starts in the first ring. By the time the caller would have hung up on voicemail, the AI has already captured the caller's name and address along with the basics of the call. The follow-up callback then lands into a warm conversation, not a cold one.
Common questions
What about membership inquiries?
Membership inquiries are flagged and the intake captures basic interest. The actual pitch happens on the human callback.
Can it ask about medical history?
Only if you configure it to capture intake forms by text. Most spas keep medical history for the in-person consultation.
Can it handle a post-treatment concern call?
Yes. The after-care script branches on whether the call is about a recent treatment, and routes to a callback from the nurse injector.
Will the script know the difference between Botox and filler inquiries?
Yes. The first question branches on the treatment type. Each path asks the right follow-up questions.
Can I have different scripts for different injectors?
Yes. The intake can branch by requested injector.
Try Avidra on your own number
Forward your missed calls to Avidra and watch the first text fire. 14 days free, no card to start, cancel from your phone. Avidra works the same in Chilliwack as it does in the busiest market we cover. The intake script changes by trade, the rest stays the same.
Start free for 14 days