The promise
If Avidra doesn't recover 3 booked jobs in your first 30 days, I refund everything and disconnect you myself.
No forms. No retention call.
Asad
LOCKSMITH · SUDBURY
After-hours call answering for Sudbury locksmiths
Phone rings first4.2s response30-day guarantee
A renter is locked out of a basement apartment at 11pm in Sudbury. They're standing in the cold scrolling a list of locksmiths. The first one to pick up wins the job.
A Tuesday in Sudbury
Tuesday at 9am you're loading the truck in Sudbury. The first call of the day is a residential lockout at the front door. You're already booked solid by the time it's transcribed and sent back to your inbox. Your hands are gloved, your boots are off, and the phone is in the kitchen on the counter. You'll get to it after this run.
The 4pm call is a renter locked out of their apartment at midnight. You can't take it. By 6:30pm there's an after-hours job too, a lockout at 2am with no other key holder reachable. Two missed calls, one half-day of revenue, no way to triage from a ladder.
What changes
Avidra is a text-back system that runs the second you miss a call. The caller gets a real reply, not a voicemail loop. You get a structured lead with the basics filled in.
The Tuesday morning call still happens. You still can't answer mid-job. Now the caller gets a text in under five seconds asking the basics. By the time you're back in the truck the lead is qualified and sitting in your inbox.
Two ways to set it up
Two setup paths. Path one is forwarding: your existing business number stays the front door, calls ring to your phone, and Avidra only catches the unanswered ones. Path two is direct: the Avidra number is the front door, AI picks up every call live, and it transfers to your cell when the caller asks for a human. Most one-truck shops use path one. Larger shops with reception coverage usually move to path two.
Free tier includes both. AI voice and SMS text-back are both in the $0 floor, so neither pickup mode costs extra.
What it costs
Free for 14 days. No card to start. Plans after the trial run from a flat monthly rate, not per-call. Most locksmiths pay less per month than the value of one recovered job. See the pricing page for current numbers.
Where Avidra stops
Avidra handles the intake call, the back-and-forth qualifying, and the relay messages you ask it to send to your customers. The phone is the part it owns. The work past it stays with you and your existing tools.
It never quotes a lockout price. It doesn't verify ID. It doesn't dispatch a tech. The text captures location and lock type. Everything else happens on your callback.
The math on your missed calls
The numbers on a locksmith your size.
7 calls/week missed$150 avg job$1,050 / week$4,550 / month$54,600 / year
73% of callers don't leave a voicemail. They call the next locksmith on Google.
Avidra catches them in 4.2 seconds.
Calls locksmiths in Sudbury actually take
The calls that land most often go something like this. Deadbolt install on a new exterior door. Smart lock install for a short-term rental. Master key system for a small office. Car lockout in a parking lot. Each one is a job you'd close if you could pick up the phone.
After-hours patterns are tighter. The urgency is higher and the timeline is shorter. Lockout at 2am with no other key holder reachable. Post-break-in rekey before the homeowner leaves the property. Whoever answers first books it. Everyone else gets the voicemail tone.
What the year looks like
Lockouts spike in summer (slammed-door season) and after long weekends. Rekey work is steady year-round with a small bump in moving season May through August.
Most locksmiths can predict the peaks. The trick is keeping pickup steady through them. Avidra doesn't surge-price during your busy weeks and doesn't go quiet during the slow ones.
Setup is short
Setup is a 10-digit phone number and a short script. You forward your missed calls to the Avidra number that gets assigned at signup. You edit the default intake script to match how you talk to a new lead. That's the whole setup.
Most owners run their first real test inside an hour of signing up. The honest test is to miss a call on purpose from a friend's phone and watch what happens. The text fires. The follow-up questions land. You see the lead summary on your phone.
The five-second window
Speed is the whole game. A caller who got voicemail and then got a confirmation email twenty minutes later has already booked the next number on the list. A text-back inside five seconds reads as a real reply. The caller responds while they're still mentally on the call. The human callback then lands into a warm conversation, not a cold one.
After-hours and on-the-ground in Sudbury
Sudbury winters keep the call volume up. Cold weather doesn't slow the inbox.
Common questions
Can it differentiate residential, commercial, and auto lockouts?
Yes. The first question branches the intake based on lockout type.
What about callers who don't speak English?
The intake supports a configurable second language. Most owners offer English and one other.
Will it quote a lockout price?
No. Avidra is configured to never quote a price for lockouts. Pricing happens on your callback.
Will it ask for ID before quoting a rekey?
No quoting happens in the intake. ID and authorization are handled on your callback.
Will it route a smart-lock install request?
Yes. Smart-lock install requests capture the model and the existing door hardware.
Try Avidra on your own number
Run the trial on your own line for two weeks. The first missed call you catch usually pays for the year. Free for 14 days. AI answers your phone live, or texts back the missed callers. Configure however your shop works.
Start free for 14 days