The promise
If Avidra doesn't recover 3 booked jobs in your first 30 days, I refund everything and disconnect you myself.
No forms. No retention call.
Asad
LOCKSMITH · OSHAWA
After-hours call answering for Oshawa locksmiths
Phone rings first4.2s response30-day guarantee
A small office in Oshawa needs a master-key rekey before opening. The manager called at 4pm yesterday. You saw it at 7am today. The contract went to a competitor at 8.
A Tuesday in Oshawa
Tuesday at 9am you're loading the truck in Oshawa. The first call of the day is a smart lock install for a short-term rental. You're already booked solid by the time it's transcribed and sent back to your inbox. The phone goes to voicemail because both of yours are pinned. You don't see it until you're back in the truck.
The 4pm call is a renter locked out of their apartment at midnight. You can't take it. By 6:30pm there's an after-hours job too, a commercial lockout before opening shift. Two missed calls, one half-day of revenue, no way to triage from a ladder.
What changes
Avidra is a text-back system that runs the second you miss a call. The caller gets a real reply, not a voicemail loop. You get a structured lead with the basics filled in.
The Tuesday morning call still happens. You still can't answer mid-job. Now the caller gets a text in under five seconds asking the basics. By the time you're back in the truck the lead is qualified and sitting in your inbox.
Two ways to set it up
Two setup paths. Path one is forwarding: your existing business number stays the front door, calls ring to your phone, and Avidra only catches the unanswered ones. Path two is direct: the Avidra number is the front door, AI picks up every call live, and it transfers to your cell when the caller asks for a human. Most one-truck shops use path one. Larger shops with reception coverage usually move to path two.
The Free tier includes both AI voice answering and SMS text-back, so the pickup-mode choice doesn't cost extra.
What it costs
Free for 14 days. No card to start. Plans after the trial run from a flat monthly rate, not per-call. Most locksmiths pay less per month than the value of one recovered job. See the pricing page for current numbers.
The phone end of your shop
Avidra owns the phone end of your shop. It picks up calls, runs the qualifier, captures the job, and relays the messages you ask it to send. Everything past the phone stays with you. Pricing, scheduling, dispatch, billing all live in your existing tools.
It never quotes a lockout price. It doesn't verify ID. It doesn't dispatch a tech. The text captures location and lock type. Everything else happens on your callback.
The math on your missed calls
The numbers on a locksmith your size.
7 calls/week missed$150 avg job$1,050 / week$4,550 / month$54,600 / year
73% of callers don't leave a voicemail. They call the next locksmith on Google.
Avidra catches them in 4.2 seconds.
Calls locksmiths in Oshawa actually take
Most of these will look familiar. Transponder key program for a 2015 Honda. Residential lockout at the front door. Car lockout in a parking lot. Smart lock install for a short-term rental. Pick up first and you book the job. Pick up second and you don't.
Off-hours calls run differently. Tighter, more urgent, less willing to wait until morning. Commercial lockout before opening shift. Post-break-in rekey before the homeowner leaves the property. The shop that picks up fast keeps the work.
What the year looks like
Lockouts spike in summer (slammed-door season) and after long weekends. Rekey work is steady year-round with a small bump in moving season May through August.
For most locksmiths, the call volume isn't flat. You probably already plan staffing and on-call coverage around the peaks. Avidra runs the same in busy season as in slow. No per-call charges, no surge pricing when the inbox gets loud.
Setup is short
Setup is a 10-digit phone number and a short script. You forward your missed calls to the Avidra number that gets assigned at signup. You edit the default intake script to match how you talk to a new lead. That's the whole setup.
Most owners run their first real test inside an hour of signing up. The honest test is to miss a call on purpose from a friend's phone and watch what happens. The text fires. The follow-up questions land. You see the lead summary on your phone.
The five-second window
Speed is the whole game. A caller who got voicemail and then got a confirmation email twenty minutes later has already booked the next number on the list. A text-back inside five seconds reads as a real reply. The caller responds while they're still mentally on the call. The human callback then lands into a warm conversation, not a cold one.
After-hours and on-the-ground in Oshawa
Oshawa winters keep the call volume up. Cold weather doesn't slow the inbox.
Common questions
Will it work for after-hours auto lockouts?
Yes. After-hours scripts can stay active or pause depending on your preference.
What about rekey requests?
Rekey intake captures the number of doors, lock types, and the reason for the rekey.
Can it filter out scam calls?
Scam callers usually don't reply to the text. Avidra captures only callers who responded with real intake answers.
What if a caller is locked out and panicking?
The intake acknowledges the urgency in the first reply and asks the location and lock type. You see the lead in real time.
What about callers who don't speak English?
The intake supports a configurable second language. Most owners offer English and one other.
Try Avidra on your own number
Start free for 14 days. No card required. Plug your business number in, miss a call on purpose, and see the text fire. The product doesn't change by city. Oshawa locksmiths get the same thing every other market gets.
Start free for 14 days