The promise
If Avidra doesn't recover 3 booked jobs in your first 30 days, I refund everything and disconnect you myself.
No forms. No retention call.
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LOCKSMITH · LANGLEY
Never miss a locksmith service call in Langley
Phone rings first4.2s response30-day guarantee
A small office in Langley needs a master-key rekey before opening. The manager called at 4pm yesterday. You saw it at 7am today. The contract went to a competitor at 8.
Three things locksmiths push back on
“I don't want my number on a forwarded line”
Forwarding runs the pickup mode you've configured. In human-first mode, the line rings to your phone first and Avidra catches the misses. In AI-first mode, the number is the Avidra-assigned line. Either way, your personal cell stays unlisted.
“lockout pricing is sensitive, AI will say the wrong number”
Avidra never quotes a lockout. The AI asks the location, the type of lock, and whether it's a residential or auto lockout. Pricing happens on your callback.
“scam calls are constant in this trade, the bot will book those”
Scam callers usually don't engage past the first exchange. If they do, the response is a sales pitch and Avidra files it without forwarding it to you. The leads you see are the real ones.
How Avidra runs both channels
Step 1 · AI picks up live, or texts back if you miss it
The AI takes the call live. If the line is busy or the call drops to voicemail, the SMS text-back chain fires instead.
Step 2 · Qualifies the caller on whichever channel they're on
Voice intake or SMS intake, the data lands in your inbox the same way.
Step 3 · Transfer to you on call, or summary to your phone
Transfers happen on voice. Summaries happen on SMS. The format depends on the channel, but both end up on your phone.
Step 4 · The SMS thread stays open after, so they can text follow-ups
Post-call, the SMS thread stays open as a follow-up channel. The caller can text the AI later and you don't lose the context.
Pick a pickup mode
You decide who picks up first. Run the human-first mode: your phone rings, and Avidra only steps in if the call goes unanswered. Or run the AI-first mode: Avidra picks up live and transfers when the caller wants a human. Most shops start human-first because the customer relationship still flows through you. AI-first makes sense once the volume is past what one person can handle.
Both pickup modes run on the Free tier. AI voice answering and SMS text-back are included at $0, with 30 voice minutes a month.
Where Avidra stops
Avidra handles the intake call, the back-and-forth qualifying, and the relay messages you ask it to send to your customers. The phone is the part it owns. The work past it stays with you and your existing tools.
It never quotes a lockout price. It doesn't verify ID. It doesn't dispatch a tech. The text captures location and lock type. Everything else happens on your callback.
The math on your missed calls
The numbers on a locksmith your size.
7 calls/week missed$150 avg job$1,050 / week$4,550 / month$54,600 / year
73% of callers don't leave a voicemail. They call the next locksmith on Google.
Avidra catches them in 4.2 seconds.
Calls locksmiths in Langley actually take
You probably recognize these patterns by now. Rekey after a tenant move-out. Deadbolt install on a new exterior door. Residential lockout at the front door. Master key system for a small office. Each is the same opportunity. The phone is the bottleneck.
After hours, the calls shift. The patience is shorter and the stakes are higher. Post-break-in rekey before the homeowner leaves the property. Lockout at 2am with no other key holder reachable. Fast pickup is the difference between the job and a callback that never gets returned.
What the year looks like
Lockouts spike in summer (slammed-door season) and after long weekends. Rekey work is steady year-round with a small bump in moving season May through August.
Volume changes by season. Pickup rate shouldn't. Avidra fires the text-back the same way in February as it does in July, on a slow Tuesday or during a heat-advisory week.
How setup actually works
Setup is forwarding plus a script. Your existing business number forwards to Avidra so the AI picks up live calls and catches the ones that ring through to voicemail. You edit the default intake script in both directions. Voice and SMS share the same questions.
Most owners are live the same day. The test is a single call from another phone. The AI answers the call, walks the caller through the intake script, and captures the lead. After that, ring busy and watch the text-back fire.
Why speed matters more than channel
The lead is warm for about five minutes after the call. After that, the caller has scrolled to the next name and most likely already dialed. Email lands too slowly to matter for booking decisions made in that first five minutes. A text-back inside seconds keeps the caller engaged through a short intake while you finish the current job. By the time you call back, the lead is qualified and already expecting your voice.
Common questions
Will it quote a lockout price?
No. Avidra is configured to never quote a price for lockouts. Pricing happens on your callback.
Can it differentiate residential, commercial, and auto lockouts?
Yes. The first question branches the intake based on lockout type.
Will it route a smart-lock install request?
Yes. Smart-lock install requests capture the model and the existing door hardware.
What if a caller is locked out and panicking?
The intake acknowledges the urgency in the first reply and asks the location and lock type. You see the lead in real time.
Will it work for after-hours auto lockouts?
Yes. After-hours scripts can stay active or pause depending on your preference.
Try Avidra on your own number
Forward your missed calls to Avidra and watch the first text fire. 14 days free, no card to start, cancel from your phone. Avidra works the same in Langley as it does in the busiest market we cover. The intake script changes by trade, the rest stays the same.
Start free for 14 days