The promise
If Avidra doesn't recover 3 booked jobs in your first 30 days, I refund everything and disconnect you myself.
No forms. No retention call.
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LOCKSMITH · EDMONTON
AI phone receptionist for locksmiths in Edmonton
Phone rings first4.2s response30-day guarantee
A small office in Edmonton needs a master-key rekey before opening. The manager called at 4pm yesterday. You saw it at 7am today. The contract went to a competitor at 8.
When the phone rings and you can't
The phone rings during a transponder programming on a 2015 Honda. You can't break the sequence.
What Avidra does
Avidra answers your phone, however you've wired it. Live with AI voice, or text-back if the call goes missed, or both running together. The caller gets a real response. You get the captured lead.
The text doesn't replace the human conversation. It buys time for it. You still call back. You still close the job. Avidra just makes sure the lead is warm and the basics about the callers are in your inbox before you do.
How Avidra runs both channels
Step 1 · AI picks up live, or texts back if you miss it
Voice and SMS run on the same line. AI answers the live call. SMS fires on the misses. The caller gets one of the two.
Step 2 · Qualifies the caller on whichever channel they're on
Whichever channel the caller is on, the AI runs the same intake. No re-asking on the callback.
Step 3 · Transfer to you on call, or summary to your phone
Transfers happen on voice. Summaries happen on SMS. The format depends on the channel, but both end up on your phone.
Step 4 · The SMS thread stays open after, so they can text follow-ups
Voice call ends. SMS thread stays warm. The caller can text 'one more thing' and the AI picks up the conversation.
How you wire it up
Avidra runs two ways. Keep your existing business number and forward to Avidra only when you can't pick up. The caller reaches you first. The AI handles the miss. Or use the Avidra number directly and let AI pick up every call, transferring to you when the caller asks. Most shops start with the first setup. The second works better once you've grown past one person on the phone.
Both pickup modes run on the Free tier. AI voice answering and SMS text-back are included at $0, with 30 voice minutes a month.
What Avidra does and doesn't
Avidra answers calls live with AI voice, or texts missed callers back if you'd rather. It runs your intake script. It captures jobs and relays messages to your customers when you ask. What it doesn't do: write your invoices, schedule your techs, replace your dispatcher, or pull customer history from your CRM.
It never quotes a lockout price. It doesn't verify ID. It doesn't dispatch a tech. The text captures location and lock type. Everything else happens on your callback.
The math on your missed calls
The numbers on a locksmith your size.
7 calls/week missed$150 avg job$1,050 / week$4,550 / month$54,600 / year
73% of callers don't leave a voicemail. They call the next locksmith on Google.
Avidra catches them in 4.2 seconds.
Calls locksmiths in Edmonton actually take
The calls that land most often go something like this. Smart lock install for a short-term rental. Master key system for a small office. Car lockout in a parking lot. Broken key extraction from a lock. Each one is a job you'd close if you could pick up the phone.
After-hours patterns are tighter. The urgency is higher and the timeline is shorter. Commercial lockout before opening shift. Lockout at 2am with no other key holder reachable. Whoever answers first books it. Everyone else gets the voicemail tone.
What the year looks like
Lockouts spike in summer (slammed-door season) and after long weekends. Rekey work is steady year-round with a small bump in moving season May through August.
Most locksmiths can predict the peaks. The trick is keeping pickup steady through them. Avidra doesn't surge-price during your busy weeks and doesn't go quiet during the slow ones.
How setup actually works
Setup is forwarding plus a script. Your existing business number forwards to Avidra so the AI picks up live calls and catches the ones that ring through to voicemail. You edit the default intake script in both directions. Voice and SMS share the same questions.
Most owners are live the same day. The test is a single call from another phone. The AI answers the call, walks the caller through the intake script, and captures the lead. After that, ring busy and watch the text-back fire.
Why speed matters more than channel
The lead is warm for about five minutes after the call. After that, the caller has scrolled to the next name and most likely already dialed. Email lands too slowly to matter for booking decisions made in that first five minutes. A text-back inside seconds keeps the caller engaged through a short intake while you finish the current job. By the time you call back, the lead is qualified and already expecting your voice.
After-hours and on-the-ground in Edmonton
Edmonton winters keep the call volume up. Cold weather doesn't slow the inbox. Calls come from Old Strathcona and from across Edmonton. The phone doesn't care about postal codes.
Common questions
What about callers who don't speak English?
The intake supports a configurable second language. Most owners offer English and one other.
Can it book a commercial master-key consultation?
It captures the request. The site visit and consultation are yours.
Will it route a smart-lock install request?
Yes. Smart-lock install requests capture the model and the existing door hardware.
Will it quote a lockout price?
No. Avidra is configured to never quote a price for lockouts. Pricing happens on your callback.
What about rekey requests?
Rekey intake captures the number of doors, lock types, and the reason for the rekey.
Try Avidra on your own number
14-day free trial. No credit card, no contract. If it doesn't catch your first missed call, you don't pay. Same intake. Same lead summary. Edmonton or anywhere else we work.
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