The promise
If Avidra doesn't pay for itself in 30 days, I refund everything and disconnect you myself.
No forms. No retention call.
Asad
HVAC · SAN DIEGO
What a missed call costs a San Diego hvac shop
Phone rings firstText-back under 5 seconds30-day guarantee
Your dispatcher took a vacation week and you're covering. The route software shows six calls. The phone has rung eleven times since 8am. Two of those were real leads.
What Avidra does
Avidra answers your phone with AI voice the moment a call lands. The caller hears a real voice. You get a structured lead summary on your phone, the same way a text would arrive.
The text doesn't replace the human conversation. It buys time for it. You still call back. You still close the job. Avidra just makes sure the lead is warm and the basics about the homeowners are in your inbox before you do.
Where the math breaks even
Break-even is one recovered job a month on either paid tier. The free plan has no time limit and needs no card, so you can watch Avidra catch a real hvac lead that would have gone to voicemail before you decide to pay for anything.
Two ways to set it up
Two setup paths. Path one is forwarding: your existing business number stays the front door, calls ring to your phone, and Avidra only catches the unanswered ones. Path two is direct: the Avidra number is the front door, AI picks up every call live, and it transfers to your cell when the caller asks for a human. Most one-truck shops use path one. Larger shops with reception coverage usually move to path two.
Text-back runs on the Free tier at $0. Live AI voice answering is a Pro feature, so the free plan replies by text rather than picking up.
Where Avidra stops
Avidra handles the intake call, the back-and-forth qualifying, and the relay messages you ask it to send to your customers. The phone is the part it owns. The work past it stays with you and your existing tools.
The script will disclose your service-call fee if you tell it to, but it won't volunteer a price you haven't approved. It won't diagnose a no-cool by symptom. It won't tell a homeowner whether their compressor is shot. Equipment make and model gets captured. What you do with that information is your call.
The math on your missed calls
The numbers on a hvac shop your size.
8 calls/week missed$600 avg job$4,800 / week$20,800 / month$249,600 / year
Fewer than 3% of homeowners pushed to voicemail leave a message. They call the next HVAC contractor on Google.
Avidra catches them in 4.2 seconds.
Calls HVAC contractors in San Diego actually take
Here's what your line catches on a normal week. New homeowner asking for a tune-up before winter. Condensate line clogged and dripping onto a hallway floor. Furnace short-cycling every few minutes. Thermostat showing the right temp but no heat coming through. Each one is a job you'd close if you could pick up the phone.
After-hours patterns are tighter. The urgency is higher and the timeline is shorter. Elderly homeowner without working heat overnight. No heat at 2am in February with kids in the house. Whoever answers first books it. Everyone else gets the voicemail tone.
What the year looks like
Two peaks. Heat advisories drive AC emergency calls May through August. Cold snaps and first-frost weeks drive no-heat calls late October through February.
Most HVAC contractors can predict the peaks. The trick is keeping pickup steady through them. Avidra doesn't surge-price during your busy weeks and doesn't go quiet during the slow ones.
Getting Avidra answering your phone
Setup is two minutes. You connect your business number to Avidra, either by porting it or by setting your existing line to ring the Avidra number. The AI picks up from then on. You edit the default intake script to sound like your office, and the first real call uses your voice and your business name.
Most owners are live before lunch on the day they sign up. The honest test is to call your own line and have the AI answer. The questions land. The summary fires. You see the intake on your phone.
Why live pickup beats voicemail
Voicemail is where service leads go to die. A homeowner who hits voicemail at 7pm and gets a callback at 9am has already booked the next name on the list. Avidra picks up live, so the conversation starts in the first ring. By the time the caller would have hung up on voicemail, the AI has already captured the caller's name and address along with the basics of the call. The follow-up callback then lands into a warm conversation, not a cold one.
Common questions
Will it work for commercial accounts?
Commercial intake is a separate script path. The questions are different and the routing usually goes to a dispatcher, not the field tech.
How does it know my business hours?
You set them once in setup. The script changes after-hours behavior automatically when you're closed.
Does it handle no-heat panic differently than a quote request?
Yes. The script branches on urgency. Emergencies get a faster acknowledgement and a 'we're on the way' style intake.
Can it capture make and model of the equipment?
Yes. The script asks for the equipment make, model, and rough age. The answer is in the lead summary.
Can it book a tune-up appointment automatically?
Booking is on you. The script captures preferred days and times so dispatch is faster.
Try Avidra on your own number
Free plan, no credit card, no contract. Upgrade only when you want AI voice answering or more volume. Try Avidra on your real business number free. Catches your missed calls by text; add live AI answering on Pro. No card up front.
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