The promise
If Avidra doesn't recover 3 booked jobs in your first 30 days, I refund everything and disconnect you myself.
No forms. No retention call.
Asad
GARAGE DOOR · MAPLE RIDGE
The torsion spring snapped at 6:45am, the car is stuck inside, and the homeowner needs to leave for work in twenty minutes. They called four shops in Maple Ridge. You were one of them.
Voicemail catches the call because both your hands are inside the bracket assembly.
Avidra is a text-back system that runs the second you miss a call. The caller gets a real reply, not a voicemail loop. You get a structured lead with the basics filled in.
The text doesn't replace the human conversation. It buys time for it. You still call back. You still close the job. Avidra just makes sure the lead is warm and the basics about the homeowners are in your inbox before you do.
Step 1 · Missed call detected
Avidra sits on your business number and watches for unanswered calls. A missed call kicks off the text-back chain.
Step 2 · SMS qualifier
The text introduces itself as your office, says you'll be in touch, and asks for the basics: name, address, what's going on, when they need someone there.
Step 3 · Job summary to your phone
The qualifying answers land in your inbox as a clean lead summary. No app to open. No dashboard to check.
Step 4 · You decide when to call back
The caller doesn't get ghosted while you finish what you're on. Avidra keeps the conversation alive until you're ready.
Avidra runs two ways. Keep your existing business number and forward to Avidra only when you can't pick up. The caller reaches you first. The AI handles the miss. Or use the Avidra number directly and let AI pick up every call, transferring to you when the caller asks. Most shops start with the first setup. The second works better once you've grown past one person on the phone.
Free tier includes both. AI voice and SMS text-back are both in the $0 floor, so neither pickup mode costs extra.
Avidra handles the intake call, the back-and-forth qualifying, and the relay messages you ask it to send to your customers. The phone is the part it owns. The work past it stays with you and your existing tools.
The text won't quote a spring. It won't promise a same-day slot. It won't tell a homeowner whether their opener motor is shot or just the capacitor. Door type and approximate age get captured. The diagnosis and the price stay with you.
The math on your missed calls
73% of homeowners don't leave a voicemail. They call the next garage door tech on Google.
Avidra catches them in 4.2 seconds.
The promise
No forms. No retention call.
Asad
Text the Avidra number from a job site. 'Tell Mike I'll be there in 10' and the AI sends Mike an SMS as your shop. Same for 'how many leads today' or 'call Sarah Linton back at 4.' Avidra picks up the phone for your customers. It also picks up for you.
Here's what your line catches on a normal week. Panel replacement after a hailstorm. Annual lube and tune-up booking. Door off the track after a bumper tap. Smart opener install with phone app. Each is the same opportunity. The phone is the bottleneck.
After hours, the calls shift. The patience is shorter and the stakes are higher. Snapped spring trapping a car before an early shift. Door stuck open at 11pm with valuables inside. Fast pickup is the difference between the job and a callback that never gets returned.
Spring breaks spike during cold snaps when steel contracts. Opener calls spike in summer. Otherwise steady year-round.
Volume changes by season. Pickup rate shouldn't. Avidra fires the text-back the same way in February as it does in July, on a slow Tuesday or during a heat-advisory week.
Setup is a 10-digit phone number and a short script. You forward your missed calls to the Avidra number that gets assigned at signup. You edit the default intake script to match how you talk to a new lead. That's the whole setup.
Most owners run their first real test inside an hour of signing up. The honest test is to miss a call on purpose from a friend's phone and watch what happens. The text fires. The follow-up questions land. You see the lead summary on your phone.
Speed is the whole game. A caller who got voicemail and then got a confirmation email twenty minutes later has already booked the next number on the list. A text-back inside five seconds reads as a real reply. The caller responds while they're still mentally on the call. The human callback then lands into a warm conversation, not a cold one.
Does it handle commercial overhead doors?
Yes. Commercial intake is a separate script that captures door type, opening size, and access constraints.
Will it know if my service area excludes a caller?
Yes. Out-of-area requests get a polite 'we don't service that postal code' response with no callback promise.
Will it triage a same-day request?
Yes. The intake flags same-day urgency and pushes the lead summary to the top of your inbox.
What about hailstorm panel replacements?
Storm-damage intake can branch to capture insurance status and storm date.
Can it book a panel-replacement quote?
It captures the request. The on-site quote is yours.
Plug it in, miss a call, see what happens. 14 days free, no card needed to start. The same product runs in Maple Ridge as it does in every other market we cover.
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