Never miss a garage door service call in Gatineau

Three things garage door techs push back on

• “I run only when I want to, I don't take every job”

  Avidra captures every lead. You decide which ones to book. The bot doesn't add to your workload, it filters the inbox so you only act on the ones worth your time.

• “what if the caller wants pricing right away”

  Avidra answers with the standard ranges you provide, or it deflects to a callback. You choose which questions get answered immediately and which wait for a human.

• “customers want to know the exact spring size before we come out”

  Avidra asks for door dimensions and approximate age in the intake. The actual spring size gets confirmed on site. The intake just gets the truck rolling.

How Avidra answers your calls

1. Step 1 · AI picks up

   The AI receptionist takes the call live. It opens with your business name and asks the caller what they need.

2. Step 2 · Qualifies the caller live

   The AI walks the caller through the questions you'd ask. Configurable per trade, per shop, per script.

3. Step 3 · Transfers to you when they ask, or summarizes when they don't

   Transfers route to whatever cell you've assigned. The AI doesn't hold the caller hostage if they want a human.

4. Step 4 · Lead summary lands on your phone

   A text summary lands on your phone. The recording link is optional and configurable.

Two ways to set it up

Two setup paths. Path one is forwarding: your existing business number stays the front door, calls ring to your phone, and Avidra only catches the unanswered ones. Path two is direct: the Avidra number is the front door, AI picks up every call live, and it transfers to your cell when the caller asks for a human. Most one-truck shops use path one. Larger shops with reception coverage usually move to path two.

The Free tier includes both AI voice answering and SMS text-back, so the pickup-mode choice doesn't cost extra.

The phone end of your shop

Avidra owns the phone end of your shop. It picks up calls, runs the qualifier, captures the job, and relays the messages you ask it to send. Everything past the phone stays with you. Pricing, scheduling, dispatch, billing all live in your existing tools.

The text won't quote a spring. It won't promise a same-day slot. It won't tell a homeowner whether their opener motor is shot or just the capacitor. Door type and approximate age get captured. The diagnosis and the price stay with you.

Two people on the phones, not just one

The customer-facing AI is one half of the product. The other half is yours. Text the Avidra number any natural-language instruction like 'text Dave I'm running 15 late' or 'show me Friday's bookings.' Avidra relays the message or pulls the data. Most owners forget this is part of the product until the first time they use it from a job site.

Calls garage door techs in Gatineau actually take

The calls that land most often go something like this. Snapped torsion spring with the car stuck inside. Panel replacement after a hailstorm. Smart opener install with phone app. Door off the track after a bumper tap. Each one is a job you'd close if you could pick up the phone.

After-hours patterns are tighter. The urgency is higher and the timeline is shorter. Door fell off the track and bent the panels. Door stuck open at 11pm with valuables inside. Whoever answers first books it. Everyone else gets the voicemail tone.

What the year looks like

Spring breaks spike during cold snaps when steel contracts. Opener calls spike in summer. Otherwise steady year-round.

Most garage door techs can predict the peaks. The trick is keeping pickup steady through them. Avidra doesn't surge-price during your busy weeks and doesn't go quiet during the slow ones.

Getting Avidra answering your phone

Setup is two minutes. You connect your business number to Avidra, either by porting it or by setting your existing line to ring the Avidra number. The AI picks up from then on. You edit the default intake script to sound like your office, and the first real call uses your voice and your business name.

Most owners are live before lunch on the day they sign up. The honest test is to call your own line and have the AI answer. The questions land. The summary fires. You see the intake on your phone.

Why live pickup beats voicemail

Voicemail is where service leads go to die. A homeowner who hits voicemail at 7pm and gets a callback at 9am has already booked the next name on the list. Avidra picks up live, so the conversation starts in the first ring. By the time the caller would have hung up on voicemail, the AI has already captured the caller's name and address along with the basics of the call. The follow-up callback then lands into a warm conversation, not a cold one.

Common questions

Try Avidra on your own number

Avidra answers your missed calls starting today. Free for 14 days, no card up front. See pricing for what comes after. Free for 14 days. AI answers your phone live, or texts back the missed callers. Configure however your shop works.