The promise
If Avidra doesn't recover 3 booked jobs in your first 30 days, I refund everything and disconnect you myself.
No forms. No retention call.
Asad
ELECTRICAL · ST. CATHARINES
Never miss an electrical service call in St. Catharines
Phone rings first4.2s response30-day guarantee
Old electricians say the calls come in threes. You handle one, two come in while you're driving, and the third leaves a voicemail too vague to act on.
Three things electricians push back on
“the homeowner descriptions are always wrong anyway”
True. Avidra asks for what the customer is seeing, not for a diagnosis. You translate the description into a real scope after you arrive. The intake just gets the appointment set.
“I don't want to book jobs that fail ESA inspection because of bad intake”
Avidra's intake doesn't promise scope. It captures the basics and surfaces them for your review. You decide if it's worth a site visit before you commit to anything.
“I don't want to deal with another tool”
There's no app to learn. Lead summaries land as texts on your phone, the same way a dispatcher message would. The setup is a phone-forwarding rule or a number swap, depending on which pickup mode you pick.
How Avidra answers your missed calls
Step 1 · Missed call detected
Avidra sits on your business number and watches for unanswered calls. A missed call kicks off the text-back chain.
Step 2 · SMS qualifier
The SMS opens with a brief acknowledgement, then asks the qualifying questions you'd ask if you'd answered.
Step 3 · Job summary to your phone
The qualifying answers land in your inbox as a clean lead summary. No app to open. No dashboard to check.
Step 4 · You decide when to call back
The caller doesn't get ghosted while you finish what you're on. Avidra keeps the conversation alive until you're ready.
Two ways to set it up
Two setup paths. Path one is forwarding: your existing business number stays the front door, calls ring to your phone, and Avidra only catches the unanswered ones. Path two is direct: the Avidra number is the front door, AI picks up every call live, and it transfers to your cell when the caller asks for a human. Most one-truck shops use path one. Larger shops with reception coverage usually move to path two.
Free tier includes both. AI voice and SMS text-back are both in the $0 floor, so neither pickup mode costs extra.
What Avidra does and doesn't
Avidra answers calls live with AI voice, or texts missed callers back if you'd rather. It runs your intake script. It captures jobs and relays messages to your customers when you ask. What it doesn't do: write your invoices, schedule your techs, replace your dispatcher, or pull customer history from your CRM.
The text won't quote a panel swap. It won't promise an inspection slot. It won't argue with a homeowner over the phone about whether their flickering is a loose neutral or a bad breaker. The intake gets you to the panel faster. Everything after that is yours.
The math on your missed calls
The numbers on a electrical shop your size.
8 calls/week missed$300 avg job$2,400 / week$10,400 / month$124,800 / year
73% of homeowners don't leave a voicemail. They call the next electrician on Google.
Avidra catches them in 4.2 seconds.
Calls electricians in St. Catharines actually take
The calls that land most often go something like this. Outlet sparking when a vacuum gets plugged in. GFCI outlet that keeps tripping after a bathroom remodel. Service upgrade for a 1970s home with aluminum branch wiring. Double tap breaker that won't stay on after a storm. Each is the same opportunity. The phone is the bottleneck.
After hours, the calls shift. The patience is shorter and the stakes are higher. Outlet melted around the plug. Half the house lost power, neighbors still have it. Fast pickup is the difference between the job and a callback that never gets returned.
What the year looks like
Year-round demand. Small spikes in summer for EV chargers and patio circuits, and again before holidays for outdoor lighting.
Volume changes by season. Pickup rate shouldn't. Avidra fires the text-back the same way in February as it does in July, on a slow Tuesday or during a heat-advisory week.
Setup is short
Setup is a 10-digit phone number and a short script. You forward your missed calls to the Avidra number that gets assigned at signup. You edit the default intake script to match how you talk to a new lead. That's the whole setup.
Most owners run their first real test inside an hour of signing up. The honest test is to miss a call on purpose from a friend's phone and watch what happens. The text fires. The follow-up questions land. You see the lead summary on your phone.
The five-second window
Speed is the whole game. A caller who got voicemail and then got a confirmation email twenty minutes later has already booked the next number on the list. A text-back inside five seconds reads as a real reply. The caller responds while they're still mentally on the call. The human callback then lands into a warm conversation, not a cold one.
After-hours and on-the-ground in St. Catharines
St. Catharines winters keep the call volume up. Cold weather doesn't slow the inbox. A call might originate in Port Dalhousie or three neighborhoods over. The text-back chain runs the same way in either case. ESA permits and inspections are required for almost all permanent wiring work in Ontario. Master license is held by the contractor, and the inspection schedule is part of the job timeline.
Common questions
Can it ask about the panel amperage in the intake?
Yes. The intake includes a 'do you know your service size, 100A or 200A' question. Many homeowners answer it correctly.
What if a permit is required, will it disclose that?
Yes. Permit notice can be included in the intake message for your region.
Will it handle EV charger inquiries differently?
Yes. EV charger inquiries trigger a branch that asks about service capacity, garage proximity, and timing.
Can it integrate with my scheduling app?
The lead summary can webhook into most scheduling systems.
What about emergency calls like a burning smell?
Burning-smell and arcing-panel descriptions trigger a 'shut off the main and call 911 if you see flames' message before the booking conversation.
Try Avidra on your own number
Point your missed calls at Avidra and see the first text-back land. Free for 14 days. No card to start. Same intake. Same lead summary. St. Catharines or anywhere else we work.
Start free for 14 days