The promise
If Avidra doesn't recover 3 booked jobs in your first 30 days, I refund everything and disconnect you myself.
No forms. No retention call.
Asad
ELECTRICAL · MEDICINE HAT
An insurance adjuster calls about a fire investigation tied to an aluminum-wired junction box. You're under a crawl space pulling a rough-in. The call goes to voicemail and the adjuster moves on to the next contractor on their approved list.
Medicine Hat runs the same problem every other electrical market runs. Calls come in clustered, your hands are busy, and the homeowner won't wait for a callback. Look. The fix is the same: pick up the call you can't answer with a text instead of a voicemail.
Avidra answers your phone with AI voice the moment a call lands. The caller hears a real voice. You get a structured lead summary on your phone, the same way a text would arrive.
The text doesn't replace the human conversation. It buys time for it. You still call back. You still close the job. Avidra just makes sure the lead is warm and the basics about the homeowners are in your inbox before you do.
Step 1 · AI picks up
The AI receptionist takes the call live. It opens with your business name and asks the caller what they need.
Step 2 · Qualifies the caller live
The caller answers a short qualifier live on the line. The AI handles the back-and-forth in your own words.
Step 3 · Transfers to you when they ask, or summarizes when they don't
The caller can say 'put me through to a tech' any time. The AI routes the call. Otherwise it captures the lead and ends with a thank-you.
Step 4 · Lead summary lands on your phone
A text summary lands on your phone. The recording link is optional and configurable.
Two setup paths. Path one is forwarding: your existing business number stays the front door, calls ring to your phone, and Avidra only catches the unanswered ones. Path two is direct: the Avidra number is the front door, AI picks up every call live, and it transfers to your cell when the caller asks for a human. Most one-truck shops use path one. Larger shops with reception coverage usually move to path two.
Both pickup modes run on the Free tier. AI voice answering and SMS text-back are included at $0, with 30 voice minutes a month.
Avidra answers calls live with AI voice, or texts missed callers back if you'd rather. It runs your intake script. It captures jobs and relays messages to your customers when you ask. What it doesn't do: write your invoices, schedule your techs, replace your dispatcher, or pull customer history from your CRM.
The text won't quote a panel swap. It won't promise an inspection slot. It won't argue with a homeowner over the phone about whether their flickering is a loose neutral or a bad breaker. The intake gets you to the panel faster. Everything after that is yours.
The math on your missed calls
73% of homeowners don't leave a voicemail. They call the next electrician on Google.
Avidra catches them in 4.2 seconds.
The promise
No forms. No retention call.
Asad
The calls that land most often go something like this. Double tap breaker that won't stay on after a storm. Service upgrade for a 1970s home with aluminum branch wiring. Flickering lights on one circuit after a renovation. Outlet sparking when a vacuum gets plugged in. Each one is a job you'd close if you could pick up the phone.
After-hours patterns are tighter. The urgency is higher and the timeline is shorter. Burning smell from a panel, lights flickering. Tree branch on a service drop after a wind storm. Whoever answers first books it. Everyone else gets the voicemail tone.
Year-round demand. Small spikes in summer for EV chargers and patio circuits, and again before holidays for outdoor lighting.
Most electricians can predict the peaks. The trick is keeping pickup steady through them. Avidra doesn't surge-price during your busy weeks and doesn't go quiet during the slow ones.
Setup is two minutes. You connect your business number to Avidra, either by porting it or by setting your existing line to ring the Avidra number. The AI picks up from then on. You edit the default intake script to sound like your office, and the first real call uses your voice and your business name.
Most owners are live before lunch on the day they sign up. The honest test is to call your own line and have the AI answer. The questions land. The summary fires. You see the intake on your phone.
Voicemail is where service leads go to die. A homeowner who hits voicemail at 7pm and gets a callback at 9am has already booked the next name on the list. Avidra picks up live, so the conversation starts in the first ring. By the time the caller would have hung up on voicemail, the AI has already captured the caller's name and address along with the basics of the call. The follow-up callback then lands into a warm conversation, not a cold one.
Will it book a panel-swap inspection?
Booking is on you. The intake captures the request and gathers the basics.
Can it ask about the panel amperage in the intake?
Yes. The intake includes a 'do you know your service size, 100A or 200A' question. Many homeowners answer it correctly.
Will it handle EV charger inquiries differently?
Yes. EV charger inquiries trigger a branch that asks about service capacity, garage proximity, and timing.
Does it know commercial versus residential?
The script branches on the first question. Commercial intake captures business name and licensed-electrician contact.
What about emergency calls like a burning smell?
Burning-smell and arcing-panel descriptions trigger a 'shut off the main and call 911 if you see flames' message before the booking conversation.
14-day free trial. No credit card, no contract. If it doesn't catch your first missed call, you don't pay. Free for 14 days. AI answers your phone live, or texts back the missed callers. Configure however your shop works.
Start free for 14 daysRelated