Never miss an electrical service call in Lévis

Three things electricians push back on

• “I'm small enough that the calls I'm missing aren't that many”

  Run your own math: missed calls per month times your average ticket times your close rate. Most one-truck shops find it bigger than they expected.

• “most of my work is referrals, I don't need more inbound”

  Referrals are also missed calls when they come at the wrong time. A referral who got your number from a neighbor and rang at 6pm isn't going to call back tomorrow if you don't pick up. Avidra catches those too.

• “I don't want to book jobs that fail ESA inspection because of bad intake”

  Avidra's intake doesn't promise scope. It captures the basics and surfaces them for your review. You decide if it's worth a site visit before you commit to anything.

How Avidra runs both channels

1. Step 1 · AI picks up live, or texts back if you miss it

   The AI takes the call live. If the line is busy or the call drops to voicemail, the SMS text-back chain fires instead.

2. Step 2 · Qualifies the caller on whichever channel they're on

   Whichever channel the caller is on, the AI runs the same intake. No re-asking on the callback.

3. Step 3 · Transfer to you on call, or summary to your phone

   Voice call: transfer to a human when the caller asks. SMS intake: lead summary the moment the conversation closes.

4. Step 4 · The SMS thread stays open after, so they can text follow-ups

   The text channel doesn't close when the call ends. The caller can ping you by SMS later and the AI handles the next round.

How you wire it up

Avidra runs two ways. Keep your existing business number and forward to Avidra only when you can't pick up. The caller reaches you first. The AI handles the miss. Or use the Avidra number directly and let AI pick up every call, transferring to you when the caller asks. Most shops start with the first setup. The second works better once you've grown past one person on the phone.

The Free tier includes both AI voice answering and SMS text-back, so the pickup-mode choice doesn't cost extra.

The phone end of your shop

Avidra owns the phone end of your shop. It picks up calls, runs the qualifier, captures the job, and relays the messages you ask it to send. Everything past the phone stays with you. Pricing, scheduling, dispatch, billing all live in your existing tools.

The text won't quote a panel swap. It won't promise an inspection slot. It won't argue with a homeowner over the phone about whether their flickering is a loose neutral or a bad breaker. The intake gets you to the panel faster. Everything after that is yours.

Run the shop from the road

Text the Avidra number from a job site. 'Tell Mike I'll be there in 10' and the AI sends Mike an SMS as your shop. Same for 'how many leads today' or 'call Sarah Linton back at 4.' Avidra picks up the phone for your customers. It also picks up for you.

Calls electricians in Lévis actually take

Here's what your line catches on a normal week. Flickering lights on one circuit after a renovation. Service upgrade quote tied to a kitchen reno. Outlet sparking when a vacuum gets plugged in. EV charger install quote on a 200A service. Pick up first and you book the job. Pick up second and you don't.

Off-hours calls run differently. Tighter, more urgent, less willing to wait until morning. Half the house lost power, neighbors still have it. Outlet melted around the plug. The shop that picks up fast keeps the work.

What the year looks like

Year-round demand. Small spikes in summer for EV chargers and patio circuits, and again before holidays for outdoor lighting.

For most electricians, the call volume isn't flat. You probably already plan staffing and on-call coverage around the peaks. Avidra runs the same in busy season as in slow. No per-call charges, no surge pricing when the inbox gets loud.

How setup actually works

Setup is forwarding plus a script. Your existing business number forwards to Avidra so the AI picks up live calls and catches the ones that ring through to voicemail. You edit the default intake script in both directions. Voice and SMS share the same questions.

Most owners are live the same day. The test is a single call from another phone. The AI answers the call, walks the caller through the intake script, and captures the lead. After that, ring busy and watch the text-back fire.

Why speed matters more than channel

The lead is warm for about five minutes after the call. After that, the caller has scrolled to the next name and most likely already dialed. Email lands too slowly to matter for booking decisions made in that first five minutes. A text-back inside seconds keeps the caller engaged through a short intake while you finish the current job. By the time you call back, the lead is qualified and already expecting your voice.

Common questions

Try Avidra on your own number

Try Avidra on your real business number for 14 days. No card. See pricing and start when you're ready. The same product runs in Lévis as it does in every other market we cover.