The promise
If Avidra doesn't recover 3 booked jobs in your first 30 days, I refund everything and disconnect you myself.
No forms. No retention call.
Asad
ELECTRICAL · AIRDRIE
An insurance adjuster calls about a fire investigation tied to an aluminum-wired junction box. You're under a crawl space pulling a rough-in. The call goes to voicemail and the adjuster moves on to the next contractor on their approved list.
Airdrie winters bring the calls that cold weather always brings: pipes that froze overnight, furnaces that stopped on the coldest day, roofs that started leaking once the ice dam thawed. The calendar keeps the inbox full. So. The fix is the same here as anywhere: text the caller back in five seconds instead of letting them roll to voicemail.
Avidra answers your phone, however you've wired it. Live with AI voice, or text-back if the call goes missed, or both running together. The caller gets a real response. You get the captured lead.
The text doesn't replace the human conversation. It buys time for it. You still call back. You still close the job. Avidra just makes sure the lead is warm and the basics about the homeowners are in your inbox before you do.
Step 1 · AI picks up live, or texts back if you miss it
Live or missed, the caller gets a real reply. Voice on the call, SMS on the miss.
Step 2 · Qualifies the caller on whichever channel they're on
Whichever channel the caller is on, the AI runs the same intake. No re-asking on the callback.
Step 3 · Transfer to you on call, or summary to your phone
Transfers happen on voice. Summaries happen on SMS. The format depends on the channel, but both end up on your phone.
Step 4 · The SMS thread stays open after, so they can text follow-ups
The text channel doesn't close when the call ends. The caller can ping you by SMS later and the AI handles the next round.
You decide who picks up first. Run the human-first mode: your phone rings, and Avidra only steps in if the call goes unanswered. Or run the AI-first mode: Avidra picks up live and transfers when the caller wants a human. Most shops start human-first because the customer relationship still flows through you. AI-first makes sense once the volume is past what one person can handle.
Free tier includes both. AI voice and SMS text-back are both in the $0 floor, so neither pickup mode costs extra.
Avidra answers calls live with AI voice, or texts missed callers back if you'd rather. It runs your intake script. It captures jobs and relays messages to your customers when you ask. What it doesn't do: write your invoices, schedule your techs, replace your dispatcher, or pull customer history from your CRM.
The text won't quote a panel swap. It won't promise an inspection slot. It won't argue with a homeowner over the phone about whether their flickering is a loose neutral or a bad breaker. The intake gets you to the panel faster. Everything after that is yours.
The math on your missed calls
73% of homeowners don't leave a voicemail. They call the next electrician on Google.
Avidra catches them in 4.2 seconds.
The promise
No forms. No retention call.
Asad
You probably recognize these patterns by now. Service upgrade for a 1970s home with aluminum branch wiring. Flickering lights on one circuit after a renovation. Dedicated circuit for a hot tub install. Double tap breaker that won't stay on after a storm. Each one is a job you'd close if you could pick up the phone.
After-hours patterns are tighter. The urgency is higher and the timeline is shorter. Tree branch on a service drop after a wind storm. Outlet melted around the plug. Whoever answers first books it. Everyone else gets the voicemail tone.
Year-round demand. Small spikes in summer for EV chargers and patio circuits, and again before holidays for outdoor lighting.
Most electricians can predict the peaks. The trick is keeping pickup steady through them. Avidra doesn't surge-price during your busy weeks and doesn't go quiet during the slow ones.
Setup is forwarding plus a script. Your existing business number forwards to Avidra so the AI picks up live calls and catches the ones that ring through to voicemail. You edit the default intake script in both directions. Voice and SMS share the same questions.
Most owners are live the same day. The test is a single call from another phone. The AI answers the call, walks the caller through the intake script, and captures the lead. After that, ring busy and watch the text-back fire.
The lead is warm for about five minutes after the call. After that, the caller has scrolled to the next name and most likely already dialed. Email lands too slowly to matter for booking decisions made in that first five minutes. A text-back inside seconds keeps the caller engaged through a short intake while you finish the current job. By the time you call back, the lead is qualified and already expecting your voice.
Can I disable booking outside business hours?
Yes. After-hours messages can be set to capture-only with a next-business-day callback.
Does it know commercial versus residential?
The script branches on the first question. Commercial intake captures business name and licensed-electrician contact.
Can it capture photos of the panel?
MMS replies with photos are captured and attached to the lead summary.
Will it handle aluminum-wiring inquiries?
Yes. Aluminum-wiring requests are flagged and routed for a site visit estimate.
Can it ask about the panel amperage in the intake?
Yes. The intake includes a 'do you know your service size, 100A or 200A' question. Many homeowners answer it correctly.
14-day free trial. No credit card, no contract. If it doesn't catch your first missed call, you don't pay. Avidra works the same in Airdrie as it does in the busiest market we cover. The intake script changes by trade, the rest stays the same.
Start free for 14 daysRelated