The promise
If Avidra doesn't pay for itself in 30 days, I refund everything and disconnect you myself.
No forms. No retention call.
Asad
DENTAL · KITCHENER
What a missed call costs a Kitchener dental office
Phone rings firstText-back under 5 seconds30-day guarantee
A panicked parent calls about a kid who knocked out a tooth at hockey. The tooth's in a baggie of milk. They needed a yes in the next hour. The front desk was at lunch.
What Avidra does
Avidra answers your phone with AI voice the moment a call lands. The caller hears a real voice. You get a structured lead summary on your phone, the same way a text would arrive.
The text doesn't replace the human conversation. It buys time for it. You still call back. You still close the job. Avidra just makes sure the lead is warm and the basics about the patients are in your inbox before you do.
Where the math breaks even
Break-even is one recovered job a month on either paid tier. The free plan has no time limit and needs no card, so you can watch Avidra catch a real dental lead that would have gone to voicemail before you decide to pay for anything.
How you wire it up
Avidra runs two ways. Keep your existing business number and forward to Avidra only when you can't pick up. The caller reaches you first. The AI handles the miss. Or use the Avidra number directly and let AI pick up every call, transferring to you when the caller asks. Most shops start with the first setup. The second works better once you've grown past one person on the phone.
Text-back runs on the Free tier at $0. Live AI voice answering is a Pro feature, so the free plan replies by text rather than picking up.
Where Avidra stops
Avidra handles the intake call, the back-and-forth qualifying, and the relay messages you ask it to send to your patients. The phone is the part it owns. The work past it stays with you and your existing tools.
It doesn't book the appointment. It doesn't verify insurance. It doesn't quote coverage. The text captures the request and tells the patient a person will follow up. Everything that needs a human voice stays with your front desk.
The math on your missed calls
The numbers on a dental office your size.
6 calls/week missed$600 avg appointment$3,600 / week$15,600 / month$187,200 / year
Fewer than 3% of patients pushed to voicemail leave a message. They call the next dental office on Google.
Avidra catches them in 4.2 seconds.
Calls dental offices in Kitchener actually take
Most of these will look familiar. Emergency tooth pain that started overnight. Wisdom tooth consult for a 19-year-old. Invisalign consult booking. Treatment plan question after a recent visit. Each is an appointment that books when reception answers in time.
After hours, the caller is usually anxious. Time is short and the patience for a callback tomorrow is shorter. Swollen jaw and pain that won't stop, patient asking if they should go to ER. Post-extraction bleeding that hasn't slowed. Fast pickup is the difference between booking the appointment and watching the patient call the next practice on the list.
What the year looks like
January spike when insurance benefits reset. Steady through the year with a dip in mid-summer and another late December.
Volume changes by season. Pickup rate shouldn't. Avidra fires the text-back the same way in February as it does in July, on a slow Tuesday or during a heat-advisory week.
Getting Avidra answering your phone
Setup is two minutes. You connect your business number to Avidra, either by porting it or by setting your existing line to ring the Avidra number. The AI picks up from then on. You edit the default intake script to sound like your office, and the first real call uses your voice and your business name.
Most owners are live before lunch on the day they sign up. The honest test is to call your own line and have the AI answer. The questions land. The summary fires. You see the intake on your phone.
Why live pickup beats voicemail
Voicemail is where service leads go to die. A homeowner who hits voicemail at 7pm and gets a callback at 9am has already booked the next name on the list. Avidra picks up live, so the conversation starts in the first ring. By the time the caller would have hung up on voicemail, the AI has already captured the caller's name and address along with the basics of the call. The follow-up callback then lands into a warm conversation, not a cold one.
Common questions
Will it handle insurance claim follow-up calls?
It captures the inquiry and routes it to the billing team.
Can it tell the patient your office hours?
Yes. Hours are part of the standard script.
Can the script accept other languages?
Yes. A second-language script can be configured.
What if a patient wants pricing?
The script defers pricing to a callback from the front desk. Avidra never quotes.
What about referrals from another practice?
Referral calls can be flagged in the intake. The script asks who referred them and any treatment notes from the referring office.
Try Avidra on your own number
Forward your missed calls to Avidra and watch the first text fire. Free to start, no card, cancel from your phone. Start free in 2 minutes. AI picks up calls you miss. AI picks up calls you want it to. The shop decides which.
Start free — no card