The promise
If Avidra doesn't recover 3 booked appointments in your first 30 days, I refund everything and disconnect you myself.
No forms. No retention call.
Asad
DENTAL · BRAMPTON
What a missed call costs a Brampton dental office
Phone rings first4.2s response30-day guarantee
A panicked parent calls about a kid who knocked out a tooth at hockey. The tooth's in a baggie of milk. They needed a yes in the next hour. The front desk was at lunch.
What Avidra does
Avidra answers your phone, however you've wired it. Live with AI voice, or text-back if the call goes missed, or both running together. The caller gets a real response. You get the captured lead.
The text doesn't replace the human conversation. It buys time for it. You still call back. You still close the job. Avidra just makes sure the lead is warm and the basics about the patients are in your inbox before you do.
Where the math breaks even
Break-even is one recovered job a month for almost every plan tier. If Avidra catches one dental lead in the trial that would have gone to voicemail, you're already ahead on the year. The trial period is 14 days, so the math has the chance to prove itself before you're paying.
Two ways to set it up
Two setup paths. Path one is forwarding: your existing business number stays the front door, calls ring to your phone, and Avidra only catches the unanswered ones. Path two is direct: the Avidra number is the front door, AI picks up every call live, and it transfers to your cell when the caller asks for a human. Most one-truck shops use path one. Larger shops with reception coverage usually move to path two.
Free tier includes both. AI voice and SMS text-back are both in the $0 floor, so neither pickup mode costs extra.
Where Avidra stops
Avidra handles the intake call, the back-and-forth qualifying, and the relay messages you ask it to send to your patients. The phone is the part it owns. The work past it stays with you and your existing tools.
It doesn't book the appointment. It doesn't verify insurance. It doesn't quote coverage. The text captures the request and tells the patient a person will follow up. Everything that needs a human voice stays with your front desk.
The math on your missed calls
The numbers on a dental office your size.
6 calls/week missed$600 avg appointment$3,600 / week$15,600 / month$187,200 / year
73% of patients don't leave a voicemail. They call the next dental office on Google.
Avidra catches them in 4.2 seconds.
Calls dental offices in Brampton actually take
Here's what your line catches on a normal week. Emergency tooth pain that started overnight. Denture adjustment for a long-time patient. Cracked molar after biting on something hard. Wisdom tooth consult for a 19-year-old. Each is an appointment that books when reception answers in time.
After hours, the caller is usually anxious. Time is short and the patience for a callback tomorrow is shorter. Post-extraction bleeding that hasn't slowed. Swollen jaw and pain that won't stop, patient asking if they should go to ER. Fast pickup is the difference between booking the appointment and watching the patient call the next practice on the list.
What the year looks like
January spike when insurance benefits reset. Steady through the year with a dip in mid-summer and another late December.
Volume changes by season. Pickup rate shouldn't. Avidra fires the text-back the same way in February as it does in July, on a slow Tuesday or during a heat-advisory week.
How setup actually works
Setup is forwarding plus a script. Your existing business number forwards to Avidra so the AI picks up live calls and catches the ones that ring through to voicemail. You edit the default intake script in both directions. Voice and SMS share the same questions.
Most owners are live the same day. The test is a single call from another phone. The AI answers the call, walks the caller through the intake script, and captures the lead. After that, ring busy and watch the text-back fire.
Why speed matters more than channel
The lead is warm for about five minutes after the call. After that, the caller has scrolled to the next name and most likely already dialed. Email lands too slowly to matter for booking decisions made in that first five minutes. A text-back inside seconds keeps the caller engaged through a short intake while you finish the current job. By the time you call back, the lead is qualified and already expecting your voice.
Common questions
Will it handle insurance claim follow-up calls?
It captures the inquiry and routes it to the billing team.
Can it ask about insurance up front?
Yes. The intake captures insurance provider and policy number if the patient is willing to share them by text.
What about new-patient versus existing-patient calls?
The first question branches the intake. New patients get a different question set than existing patients.
Will it handle dental emergencies?
Yes. Emergencies are flagged and the lead summary pushes to the top of the inbox. Most practices set after-hours scripts to direct urgent cases to an on-call line.
Can the script accept other languages?
Yes. A second-language script can be configured.
Try Avidra on your own number
Forward your missed calls to Avidra and watch the first text fire. 14 days free, no card to start, cancel from your phone. Try Avidra on your real business number for 14 days. Picks up your missed calls. Picks up live if you let it. No card up front.
Start free for 14 days